
Shipping time depends on destination and selected shipping method. Product-specific production timing is shown on the page where relevant. Custom-made items are only eligible for return if they arrive damaged or there is a production issue.
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The QR Code Patch combines the same flexible personalized patch format with a built-in QR code, giving the patch a more functional role while still keeping the overall look clean and wearable.
You can customize the name text, choose a predefined subtitle, pick the patch base color and text color, select a font, add a custom font if needed, and provide the link that should be connected to the QR code and NFC function.
Yes. NFC is included at no extra cost, and the patch also includes a QR code as part of the design. Both can point to the same destination link.
The main name is custom, while the subtitle is chosen from predefined options. This keeps the patch personal while still staying consistent with the product format.
The main name is produced in all caps to keep the final patch cleaner, more legible, and more consistent across different names and font choices.
Yes. You can choose a custom font option if you want a more personal result. We recommend checking the Custom Font FAQ before uploading so you know what formats and font styles work best for production.
Yes. The patch is designed to work well on gently curved surfaces such as collars and similar gear. That flexibility is one of the main reasons for this product format.
It is flexible enough for practical use on gently curved gear, but it is still a 3D-printed product. It should not be folded aggressively or bent so far that both ends are forced together by hand, because repeated over-bending can weaken long-term velcro hold.
Standard production usually takes around 5 to 10 business days. If you need it faster, Express Production is available with a 1 business day production time.
Because the QR Code Patch is made to order and personalized to your selections, it should be treated as a custom product. It is generally not returnable for change of mind, but if something arrives damaged or there is a production issue, we will of course help.
You can order the QR Code Patch on its own, pair it with a collar, or choose the full patch, collar, and leash bundle depending on how complete you want the setup to be.
Normal exposure to water should not usually be a problem in everyday use. Extreme heat is the bigger concern, as it can affect both the TPU material and the adhesive-backed receiver piece over time.